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GZZ promos Co.,ltd has a service team covered China with professional control methods. Whatever your problem is, we will give you the best answer in time to feel our service conception and enjoy our service for you. What you want is what we need to achieve.GZZ promos customer service centre focuses on give the best and professional service to every customer now and future.

Order Procedure: (1) Send a mail to us with the following information: + category+brand+ style + colors of the goods you need. + Quantity you want. + Your CONTACT details (Name, Address, Zip code, city, country, E-mail and Telephone NO.) (2) We will confirm your order with you (with E-mail or MSN) and we will check our inventories in the meantime. (3) You can remit us money via Bank (T/T) or via Western Union(is faster). (4) Upon receipt of the payment, we will ship the packages to the address assigned by you (5) We will send you the tracking number within 3 days after shipping the packages. (6) The packages will arrive on your side within several days (always it could arrive faster); It depends on where you are located. (7) We would appreciate if you give feedback after you receive the packages.

About product: (1) We supply all kinds of promos gifts. Also accept OEM.we can make the delivery as soon as get your payment. (2) About the sample: We can offer some samples for quality test or any other business purpose if you need.,and so we have to receive your payment for samples and their express delivery and then send samples to you. (3) About quality and warranty: chengduanmo We have strict quality inspection system from material to finished products, all products quality is guaranteed. We may replace unqualified products with qualified ones on following order after receiving buyer's unqualified products if it happens.

FAQ
1. Q: Where is your company located? How can I visit there?
A: Our factory is located in Whe Zhou City, Zhe Jiang Province, China. Welcome to visit us.

2. Q: Can I get sample and how long will it take?
A: Yes. We can supply sample. And you need to pay for the sample and courier. About 7days after receiving the payment, we will send it out.

3. Q: What's the MOQ?
A: Our MOQ is 300pcs.

4. Q: Can I have my own customized product?
A: Yes. Your customized requirements for color, logo, design, package, carton mark, your language manual etc. are very welcome.

5. Q: Can I mix different models in one container?
A: Yes. Different models can be mixed in one container.

6. Q: What's the delivery time?
A: It will take about 30-45 days to finish an order. But the exact time is according to actual situation.

7. Q: What is the payment terms?
A: T/T, L/C at sight

8. Q: How does your factory carry out quality control?
A: We attach great importance to quality control.Every part of our products has its own QC.

9. Q: What certificate do you have?
A: We the product s have CCC, CE (EN71, EN14765), SGS, ISO9001 etc. Also we can apply any certificate if you need if the qty is OK.